Our commitment to protecting your information

2.1 Registration and Identity Information

When creating an account, you are required to provide some basic information. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Current address
• Your preferred username and password

2.2 Financial and Transaction Information

To facilitate deposits, withdrawals, and transactions, we collect:

• bKash, Nagad, Rocket, or bank account numbers
• Transaction history, deposit amounts, and withdrawal details
• Other information related to payment methods

2.3 Technical and Usage Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser or app version
• Cookie and session data
• Login times and activity logs
• Gaming history and preferences

3.1 Account Management and Security

Information is used to verify, manage, and secure your account. This is essential for preventing unauthorized access and detecting fraud.

3.2 Service Quality Improvement

By analyzing your usage patterns, we improve the platform experience — such as increasing game loading speed, adding new features, and resolving errors.

3.3 Financial Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests and to maintain transaction history. This information is essential to ensure a minimum deposit of ৳500 and a minimum withdrawal of ৳800.

3.4 Communication and Support

Our 24/7 live chat support team uses your account information to resolve your issues quickly. Important notices, security alerts, and transaction confirmations are sent by email.

3.5 Promoting Responsible Gaming

By monitoring gaming patterns, we can identify potentially problematic behavior and provide support in a timely manner. Following responsible gambling guidelines is our priority.

3.6 Legal Compliance

Information is retained to comply with applicable laws and regulations, prevent money laundering, and verify age (confirming 21+).

4.1 Service Provider Partners

Minimum necessary information is shared with trusted partners who assist in providing essential services such as payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer support. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed in accordance with lawful orders from competent authorities, court directives, or regulatory requirements. In such cases, we provide only the information legally required.

4.3 Fraud and Abuse Prevention

Information may be shared with relevant authorities to protect platform security and assist in investigating serious fraud or criminal activity.

5.1 What cookies are and why they are used

Cookies are small text files stored in your browser. 77anc uses cookies for the following reasons:

• To maintain login sessions and ensure security
• To remember your preferences and settings
• To monitor platform performance
• To detect fraudulent activity

5.2 Cookie Control

You can disable cookies from your browser settings. However, disabling cookies may limit some platform functionality or cause it to not work properly.

6.1 SSL Encryption

256-bit SSL encryption is used during data transfer on our platform, which protects your information from third-party interference.

6.2 Access Control

Only authorized 77anc staff can view user information on a need-to-know basis. All access is logged and regularly audited.

6.3 Secure Data Storage

All personal information is stored in encrypted form on secure servers. Server security is ensured through firewalls, intrusion detection systems, and regular security audits.

6.4 Password Protection

Your password is protected by strong hashing algorithms. No 77anc staff member can ever know your password. If suspicious activity is detected, we automatically alert you.

7.1 Active Accounts

All relevant information is retained while your account is active. This is essential to ensure continuity of service and security.

7.2 Inactive or Closed Accounts

Even after an account is closed or becomes inactive, information necessary for legal obligations, dispute resolution, and fraud investigations is retained for a defined period. After the period ends, information is securely deleted.

7.3 Transaction Records

Financial transaction records may be retained for a longer period as required by law. This is necessary to comply with Anti-Money Laundering (AML) regulations.

8.1 Right to Know

You may request at any time to know what information 77anc holds about you. Please contact the support center for this.

8.2 Right to Correction

If any information stored in your account is incorrect or outdated, you may request that it be corrected or updated. After identity verification, we will make the correction as quickly as possible.

8.3 Request for Data Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained in cases of legal obligations or ongoing disputes.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. This can be done through account settings or by contacting the support team. However, urgent notices related to transactions and security cannot be stopped.

9.1 Age Verification

77anc is for individuals aged 21 and above only. We do not knowingly collect information from any minor. Age verification is mandatory during registration and the KYC process.

9.2 Closure of Minor's Account

If it comes to our attention that a minor is using our services, we will immediately close that account and delete any collected information.

10.1 Right to Make Changes

77anc reserves the right to update or change this privacy policy at any time. Such changes may occur due to service improvements, legal changes, or business requirements.

10.2 Notification

For significant changes, we will send a notification to your registered email or display a clear notice on the website. Continued use of the platform after changes will be considered acceptance of the updated policy.